Rick Macmurchie IT Manager: Great White North Technologies

Highlights of Skills:

• Technical experience working in the computer industry dating back to the late 1980s

• Working in a senior technical position since 1995

• Proven ability to set up, and administer multiple networks with large numbers of connected systems, having been responsible for designing, implementing and maintaining over 100 separate networks, and thousands of individual workstations

• Wide-ranging experience operating, implementing, upgrading and supporting applications and system software including Microsoft’s Office suite, Photoshop, CorelDraw, e-mail systems, browsers and other internet applications

• Demonstrated ability to provide proactive system maintenance and quick solutions to unexpected problems with excellent problem-solving skills

• Excellent aptitude for learning new technologies, evaluating their appropriateness for a given application and integrating them with existing systems

Summary of Computer and Networking Experience: 

Networking

• Supported thousands of clients and over a hundred client intranets, providing information technology services including product selection, installation, training and maintenance of hardware and software

• Designed, set up and supported a large number of Windows 9x, NT, Novel and Lantastic networks and servers, including the integration of mixed Windows / Macintosh networks and colour printing systems from Epson, Hewlett Packard, Cannon and Minolta

• Set up and administered internal company IT infrastructure including a Windows NT server with web, ftp, dns, and e-mail, servers

• Developed and implemented network security, fault tolerance, backup and disaster recovery systems and policies for both internal and client networks

• Configured workstation and server Internet connectivity including both dial-up and shared or proxy access with firewall security measures

Training and Technical Support

• Provided rapid solutions to client’s unexpected software problems and hardware failures

• Planned and carried out proactive maintenance routines to minimise system downtime for internal and client’s systems

• Taught complex computer skills to technology users of all skill levels including general computer use, task specific software use, and training for Microsoft Office, Internet Explorer, CorelDraw, Photoshop and other popular applications software

System Integration

• Worked with clients and sales staff on-site, and in-shop to evaluate information technology requirements including recommendation of hardware and software and networking systems

• Built, installed, upgraded and maintained thousands of individual and networked DOS and Windows 3.x, 9x, and NT computer systems including troubleshooting and repairing hardware and software problems on everything from the original IBM PC to today’s fastest Pentium i7 systems.

Software and Web Development

• More than 15 years of programming experience having developed traditional and web based applications in a variety of development systems including many versions of Microsoft Basic and Visual Basic, Pascal, C, Cal, HyperCard and Logo

• Software development experience includes database development, web based applications, task automation and other utility and entertainment applications

• Developed web sites, including photography, graphic and sound design and other content authoring

• Set up web servers and other internet servers using Microsoft Back Office, IIS and other internet server applications

• Designed and programmed interactive web services using ISAPI web applications and other web development tools

Employment History

Other Skills

With a background of formal training in computer science, marketing, business management and art, Rick has a broad range of skills to draw upon to tackle almost any task. He has also acquired additional skills in graphic arts, photography, video, audio and music.

After working for several years doing work as a live sound reinforcement technician for many bands in Victoria and Sidney, recently Rick has been working with musicians helping to record and produce several CDs, as well as creating album artwork. Rick is currently working with Robert Mitchell in a duo band, The M&Ms, performing classic rock & roll music at a number of venues in the Victoria area.

Phone: 250-658-6319
Cellular: 250-744-0360
E-Mail: rmac@novatone.net

Last Revision: July 11, 2016